Our objective is to always ship within 6-15 days in all Europe.
We'll happily ship anywhere in the Europe, but delivery times will vary. We generally use TNT for international destinations. For pallet heavier than 350kg, we will use different internationals forwarders, depending on the Country of destination.
PLACING AN ORDER & PAYMENT
You can place an order at our webshop by choosing the product and its optional.
You can add several products to your basket and adjust the quantity before
proceeding to payment. Should a product be temporarily unavailable, we will display this
information on the website and you will not be able to order the product. To accomplish
your order you will be asked to enter your personal data and payment information. There is
no need to set up an account.
You can pay:
- By Bank:
Beneficiary: Deleks Srl:
Bank: BANCO BPM AG. 5 BRESCIA
BIC CODE: BAPPIT21AN7
- By Visa, MasterCard, Dankort, American Express or PayPal (+1,9%):
Paypal account: firstname.lastname@example.org
- By Check (+1,9%)
If you order from a country that is part of the European Union, prices include italian VAT at
22%. For all countries outside the EU local charges such as import duties and/
or sales tax may apply. These charges are at your expense and we recommend you to
contact your local customs office for more information.
After you have placed your order we will send you a preliminary confirmation via email and
normally process your order within 3 working days. We are based in Italy and operate Mon-Fri except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you by email and if applicable offer to cancel the order.
Once your order has been shipped we will send you the final confirmation and tracking
information for your order via email.